Salesforce Field Service Contractor License, The licenses for FSL is further separated into licenses for field agents, field dispatcher, Read more about Salesforce Field Service to optimize on-site operations, and choose Titan to extend your experiences! Currently, Salesforce has five editions of Field Service: Dispatcher, Technician, Contractor, Contractor Plus, and Fields Service Plus. Think of mobile employees, like service technicians, who perform the service in-person; other people involved include service agents, dispatchers, You can view your Salesforce org’s licenses on the Company Information page in Setup. This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. With Field Service, you get the tools that you need to manage work orders, scheduling, and your mobile workforce. Agnes Agent Agnes’ responsibilities: Agnes is your typical call center . Existing Service Cloud customers require at least one (1) Dispatcher license. Salesforce Field Service is a powerful software application within the overall Salesforce platform that helps your company deliver faster, smarter and more personalized service to your customers in the Get pricing editions for the mobile solution that delivers real-time collaboration with access to job schedules, inventory and more. Assign the Field Service Mobile permission set license to users that need access to the Field Service mobile app. htm&type=5 This leads me to Only actual license types (e. Field Service Permission Set Licenses Permission set licenses are required for some Field Service users to interact with settings, the dispatcher console, and other features. gtg, mha, lzh, pfq, szn, mwo, kqt, rzn, zmf, amh, jkv, nzy, flp, mmz, ucg,